Frequently asked questions
What are your shipping options?
We aim to deliver all orders in 3 - 5 working days. Please see below couriers for your region:
- UK - Royal Mail & ParcelForce
- USA - FedEx
- EU - DPD
What are the shipping costs?
Your shipping cost is dependent on your region and order total. Please see costs below:
UK - £4.95 Shipping, Free Delivery over £50
US - $14.95 Shipping, Free Delivery over $70
DE & NL - €5.00 Shipping, Free Delivery over €50
FR - €8.00 Shipping, Free Delivery over €75
How can I track my order?
After you've placed your order, you will receive an email confirmation with your order details and order number.
You should receive an email or text from the shipping courier once your order is out for delivery. Please contact us for your exact tracking number.
How do I return my order?
Please contact us through the Contact Form or email us to start your return claim. You have 14 days to return your order.
How does the warranty work?
Any product purchased on our website automatically receives a 3 year warranty from date of purchase. Please keep your proof of purchase safe to claim on your warranty.